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Free EU shipping above €80. Easy returns.

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All orders are sent within 1-2 working days from our warehouse in Denmark. EU orders will be delivered within 2-5 days, international orders take between 5 and 18 days depending on your chosen delivery method. Learn more about our return policy here.
Search for a specific country name (in English) to see the rates for that destination
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Destination Shipping method Delivery time Price Free above
Afghanistan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Albania DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Algeria DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
American Samoa DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Andorra DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Angola DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Anguilla DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Antigua and Barbuda DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Argentina DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Armenia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Aruba DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Australia DHL Express World Home Delivery 1-3 working days €37 €135
DHL Express World Business Delivery 1-3 working days €33 €135
Australian Post 9-10 working days €16 €135
Austria DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Atpost 4-5 working days €7 €80
Azerbaijan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Bahamas DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Bahrain DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Bangladesh DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Barbados DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Belgium DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Bpost 3-4 working days €6 €80
Belize DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Benin DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Bermuda DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Bhutan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Bolivia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Bosnia and Herzegovina DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Botswana DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Brazil DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
British Virgin Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Brunei DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Bulgaria DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80 Bulgaria
Burkina Faso DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Burundi DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Côte d'Ivoire DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Cambodia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Cameroon DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Canada FedEx 7-8 working days €7 €90.00
DHL Express World Home Delivery 2-4 working days €27 €90.00
DHL Express World Business Delivery 2-4 working days €23 €90.00
Canary Islands DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Cape Verde DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Cayman Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Central African Republic DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Chile DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
China DHL Express World Home Delivery 2-5 working days 2€6 €135
DHL Express World Business Delivery 2-5 working days €29 €135
Colombia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Comoros DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Cook Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Costa Rica DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Croatia Hrvatska Posta 6-7 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Cuba DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Cyprus DHL Express EU Home Delivery 2-3 working days €22 €80
DHL Express EU Business Delivery 2-3 working days €19 €80
Cyprus Post 10-11 working days €9 €80
Czech Republic DPD 5-6 working days €9 €80 Czech Republic
DHL Express EU Business Delivery 1-3 working days €19 €80
Democratic Republic of the Congo DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Denmark DAO Packet Shop 1-2 working days €4 €80
DAO Home delivery 1-3 working days €4 €80
Djibouti DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Dominican Republic DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Ecuador DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
El Salvador DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Eritrea DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Estonia Eesti Post 6-7 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Eswatini DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Ethiopia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Falkland Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Faroe Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Federated States of Micronesia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Fiji DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Finland Bring Packet Shop 2-3 working days €8 €80
Bring Home Delivery 1-3 working days €8 €80
France DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Colis Prive 4-5 working days €7 €80
French Guiana DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
French Polynesia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Gabon DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Gambia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Gauadeloupe DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Georgia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Germany DHL Express EU Home Delivery 1-3 working days €18 €80
DHL Express EU Business Delivery 1-3 working days €15 €80
DHL Deutsche Post 3-4 working days €6 €80
Ghana DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Gibraltar DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Greece Taxidromiki 7-8 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Greenland DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Grenada DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Guam DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Guatemala DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Guernsey DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Guinea DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Guyana DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Haiti DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Honduras DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Hong Kong DHL Express World Home Delivery 2-3 working days 2€6 €135
DHL Express World Business Delivery 2-3 working days €29 €135
Hungary DPD 5-6 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Iceland DHL Express World Home Delivery 1-3 working days €27 €135
DHL Express World Business Delivery 1-3 working days €23 €135
India DHL Express World Home Delivery 2-5 working days 2€6 €135
DHL Express World Business Delivery 2-5 working days €29 €135
Indonesia DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Iran DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Iraq DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Ireland DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
AnPost 6-7 working days €7 €80
Israel DHL Express World Home Delivery 1-3 working days €28 €135
DHL Express World Business Delivery 1-3 working days €25 €135
Italy SDA 5-6 working days €6 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Jamaica DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Japan Japan Post 9-10 working days 95 13
DHL Express World Home Delivery 2-3 working days 2€6 €135
DHL Express World Business Delivery 2-3 working days €29 €135
Jersey DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Jordan DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Kazakhstan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Kenya DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Kiribati DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Kuwait DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Kyrgyzstan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Laos DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Latvia DPD 6-7 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Lebanon DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Lesotho DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Liberia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Libya DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Liechtenstein DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Lithuania DPD 6-7 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Luxembourg DPD 4-5 working days €7 €80 Luxembourg
DHL Express EU Business Delivery 1-3 working days €19 €80
Macao DHL Express World Home Delivery 2-5 working days 2€6 €135
DHL Express World Business Delivery 2-5 working days €29 €135
Madagascar DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Malawi DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Malaysia DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Maldives DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Mali DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Malta Hart2Hart 7-8 working days €9 €80
DHL Express EU Home Delivery 2-3 working days €22 €80
DHL Express EU Business Delivery 2-3 working days €19 €80
Marshall Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Martinique DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Mauritania DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Mauritius DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Mayotte DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Mexico DHL Express World Home Delivery 2-4 working days €27 €135
DHL Express World Business Delivery 2-4 working days €23 €135
Moldova DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Monaco La Poste 4-5 working days €9 €80
DHL Express World Home Delivery 2-5 working days 1€8 €80
DHL Express World Business Delivery 2-5 working days €18 €80
Mongolia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Montserrat DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Morocco DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Mozambique DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Namibia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Nauru DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Nepal DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Netherlands PostNL 3-4 working days €6 €80
DHL Express EU Home Delivery 1-3 working days €18 €80
DHL Express EU Business Delivery 1-3 working days €15 €80
Netherlands Antilles DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
New Caledonia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
New Zealand New Zealand Post 9-10 working days €17 €135
DHL Express World Home Delivery 3-5 working days €37 €135
DHL Express World Business Delivery 3-5 working days €33 €135
Nicaragua DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Niger DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Nigeria DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Niue DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
North Korea DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
North Macedonia DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Northern Mariana Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Norway Bring Packet Shop 2-3 working days €8 €135
Bring Home Delivery 1-3 working days €8 €135
Oman DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Pakistan DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Palau DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Panama DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Papua New Guinea DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Paraguay DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Peru DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Philippines DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Poland Poczta Polska 5-6 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Portugal Tourline 6-7 working days €5 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Puerto Rico DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Qatar DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Réunion DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Republic of the Congo DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Romania Posta Romana 6-7 working days €7 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Russia Russian Post 10-11 working days €11 €135
DHL Express World Home Delivery 2-4 working days €46 €135
DHL Express World Business Delivery 2-4 working days €43 €135
Rwanda DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
São Tomé and Príncipe DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Saint Kitts and Nevis DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Saint Lucia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Saint Vincent and the Grenadines DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Samoa DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
San Marino DHL Express World Home Delivery 1-3 working days €27 €135
DHL Express World Business Delivery 1-3 working days €23 €135
Saudi Arabia DHL Express World Home Delivery 2-4 working days €39 €135
DHL Express World Business Delivery 2-4 working days €35 €135
Senegal DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Seychelles DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Sierra Leone DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Singapore DHL Express World Home Delivery 1-3 working days 2€6 €135
DHL Express World Business Delivery 1-3 working days €29 €135
Sint Maarten DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Slovakia DPD 6-7 working days €9 €80
DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Slovenia DPD 6-7 working days €9 €80
DHL Express EU Home Delivery 2-3 working days €22 €80
DHL Express EU Business Delivery 2-3 working days €19 €80
Solomon Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Somalia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
South Africa DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
South Korea DHL Express World Home Delivery 2-3 working days 2€6 €135
DHL Express World Business Delivery 2-3 working days €29 €135
Spain DHL Express EU Home Delivery 1-3 working days €22 €80
DHL Express EU Business Delivery 1-3 working days €19 €80
Correos 5-6 working days €4 €80
Sri Lanka DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Sudan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Suriname DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Sweden Bring Packet Shop 2-3 working days €8 €80
Bring Home Delivery 1-3 working days €8 €80
Switzerland Swiss Post 5-6 working days €9 €135
DHL Express World Home Delivery 1-3 working days €27 €135
DHL Express World Business Delivery 1-3 working days €23 €135
Syria DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Taiwan DHL Express World Home Delivery 2-5 working days 2€6 €135
DHL Express World Business Delivery 2-5 working days €29 €135
Tajikistan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Tanzania DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Thailand DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Togo DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Trinidad and Tobago DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Tunisia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Turkey DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
Turkmenistan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Turks and Caicos Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Tuvalu DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
U.S. Virgin Islands DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Uganda DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Ukraine DHL Express World Home Delivery 2-5 working days €28 €135
DHL Express World Business Delivery 2-5 working days €25 €135
United Arab Emirates DHL Express World Home Delivery 2-3 working days €39 €135
DHL Express World Business Delivery 2-3 working days €35 €135
United Kingdom Hermes 4-5 working days €6 €90.00
DHL Express EU Home Delivery 1-3 working days €22 €90.00
DHL Express EU Business Delivery 1-3 working days €19 €90.00
United States of America FedEx 7-8 working days €7 €90.00
DHL Express World Home Delivery 1-3 working days €27 €90.00
DHL Express World Business Delivery 1-3 working days €23 €90.00
Uruguay DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Uzbekistan DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Vanuatu DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Venezuela DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Vietnam DHL Express World Home Delivery 2-5 working days €39 €135
DHL Express World Business Delivery 2-5 working days €35 €135
Yemen DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Zambia DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
Zimbabwe DHL Express World Home Delivery 2-5 working days €46 €135
DHL Express World Business Delivery 2-5 working days €43 €135
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Together with icons we offset the entire CO2 footprint of shipping and production.

Exchanges & Returns

Exchanges & Returns

Orders &
Shipping
Fit &
Sizing
Returns &
Exchanges
Icon: General FAQ
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  • Free return shipping. We will send you a return label and issue a store credit for you to place a new order with the size and color you want instead.
  • Free return shipping. We will send you a return label and issue a store credit for you to place an order with the product you want instead. Any remaining value can be refunded or used on a future purchase.
  • We will send you a return label and deduct a return shipping fee from the refunded amount.
Click here to start your return/exchange
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  • What's the status of my order?

    We process all orders within 2 working days after the order was placed. You’ll receive a shipping confirmation as soon as your order leaves our warehouse. Please note that it can take up to 24 hours after that for your tracking link to update. If you did not receive a shipping confirmation or you have questions about your order, you can always reach out via the live chat or at hello@organicbasics.com, and we’ll be happy to help!

    For all returns from outside of the EU.

    If you are returning from outside the EU, please clearly label your package as “RETURNED GOODS” and hand over your invoice to the courier alongside your return parcel. You can download your invoice through the link in the bottom of your order confirmation.

    What size am I?

    We know online shopping can be tricky for fit and sizing. We have done our absolute best to create a size guide that should help you find the right size – you can find the size-chart on all of our product pages. If you still have questions regarding size, do not hesitate to contact us at sizing@organicbasics.com and we will help you out.

    Can I change or update my order?

    You can change or update your order as long as it has not been packed and/or shipped. Give us a call at +45 71 78 22 75 or email us at hello@organicbasics.com with your order number, and we will do our best to accommodate any changes before the order is packed for shipment.

    What's your return policy?

    You can return products for an exchange (store credit) or ask for a refund within 365 day of purchase. Return shipping is free for exchanges (store credit). For refunds we charge a return shipping fee, which will be deducted from your refund amount. The amount of the return shipping fee, depends on which country you are returning from. You can see the exact amount when registering your return.

    Please make sure all returned products are unworn, unwashed, and neatly folded in the original packaging including all tags. We send all our basics in a shipping box made from FSC certified cardboard which you can re-use to ship your return package.

    Are you looking for collaboration partners?

    Interested in working with us? Awesome! Please apply for collaborations here.

  • What’s the status of my order?

    We process all orders within 2 working days after the order was placed. You’ll receive a shipping confirmation as soon as your order leaves our warehouse. Please note that it can take up to 24 hours after that for your tracking link to update. If you did not receive a shipping confirmation or you have questions about your order, you can always reach out via the live chat or at hello@organicbasics.com, and we’ll be happy to help!

    Can I change or update my order?

    You can change or update your order as long as it has not been packed and/or shipped. Give us a call at +45 71 78 22 75 or email hello@organicbasics.com with your order number and we will do our best to accommodate any changes before the order enters our shipping queues.

    Do you process orders on weekends?

    No, we only process orders from Monday to Friday.

    Where does Organic Basics ship from?

    All orders are shipped from our warehouse in Denmark.

    I think my package is lost.

    If you have any issues with your order once it’s left our warehouse, please contact your chosen courier, as they are the best at locating your package. For international shipping, please note that shipping can take up to 3 weeks to certain countries. If you’re in doubt, just send us a message at hello@organicbasics.com and we’ll be happy to help you track down your parcel.

    Can I refuse a package upon delivery?

    If you do not wish to receive your package for whatever reason, you can refuse it and it will be automatically returned to us. Once we have received the package back at our warehouse, we will refund you for your order.

    Where do you ship to?

    We ship worldwide. If you’re in doubt, send us an email to hello@organicbasics.com or catch us on our live chat.

    How long does it take for my order to arrive?

    You can choose your shipping method at the checkout, which will give you an estimate for delivery days. When “Free Shipping” is available on your order, it will arrive within 2-4 business days for the EU and 10-14 business days outside of the EU.

    Do you deliver to P.O Boxes?

    Yes, we do. For P.O. boxes in the United States, please choose Packet Tracked as the shipping method.

    Does OB offset shipping emissions?

    We do! We’ve partnered up with CHOOOSE, so for every order placed we offset one hundred kilos of CO2—which is more than the CO2 emissions of production and shipping combined. And this actually makes us climate positive!

    Do you ship to the Canary Islands?

    Yes, we do. Please choose Express shipping at checkout.

    Will I be charged duties and taxes?

    Within the European Union no duties or taxes will apply. For international shipments outside the European Union, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Organic Basics does not have any control over these fees and cannot advise as to what the costs will be, as they vary from country to country. For more information, please contact your local customs office.

    Do you deliver to DHL Packstations in Germany or Pakkeshops in Denmark?

    Yes, we do. Please put in your personal, physical address as the shipping address and choose a close Packstation/pakkeshop from the list in the Shipping Method section at the checkout. Please note that we cannot accommodate orders addressed to a personal Packstation number. The Packstation must be chosen from the list at checkout.

  • What size am I?

    We know online shopping can be tricky for fit and sizing. We have done our absolute best to create a size guide that should help you find the right size - you can find the size-chart on all of our product pages. If you still have questions regarding size, do not hesitate to contact us at sizing@organicbasics.com.

    sizing@organicbasics.com
    Is there anywhere I can try on your products?

    Send us a mail at sizing@organicbasics.com and our team will be happy to help you find a place for you to try our products. If there are no options near you, we’ll do our best to help you find the right fit.

    Can I exchange or return my order if it doesn't fit?

    Yes, you absolutely can. But please bear in mind that shipping goods back and forth generates unnecessary greenhouse gases that are accelerating climate change. We encourage you to choose your items carefully to avoid unnecessary return shipments.

  • What's your return policy?

    You can return products for an exchange (store credit) or ask for a refund within 365 day of purchase. Return shipping is free for exchanges (store credit). For refunds we charge a return shipping fee, which will be deducted from your refund amount. The amount of the return shipping fee, depends on which country you are returning from. You can see the exact amount when registering your return.

    Please make sure all returned products are unworn, unwashed, and neatly folded in the original packaging including all tags. We send all our basics in a shipping box made from FSC certified cardboard which you can re-use to ship your return package.

    For all returns from outside of the EU.

    If you are returning from outside the EU, please clearly label your package as “RETURNED GOODS” and hand over your invoice to the courier alongside your return parcel. You can download your invoice through the link in the bottom of your order confirmation.

    I live in Copenhagen. Can I drop off my return in person?

    If you’d like to meet the team and drop off your return, we’re in the office from 9.00-17.00, Monday-Friday. Unfortunately we cannot offer exchanges on site, but we are happy to share a coffee with you.

    Can I try on my products?

    We understand that you have to try on your basics to know if they fit, but please keep in mind that if there are remnants of makeup, deodorant, and/or perfume on them, we cannot accept the return. We also ask that when trying on our underwear, you have another pair underneath.

    Can I return something that was bought as part of a pack?

    Yes, absolutely! No need to return the entire pack, just send back what did not fit and exchange it for a store credit or refund.

    Are returns free?

    If you are exchanging your product for a store credit, return shipping is free. If you are returning your products for a refund, we will deduct the return shipping cost from your refund. The fee varies depending on your country: 9€ for returns from Germany, 15€ for returns from the rest of the EU, 20€ for returns from Norway and Switzerland. After registering your return, we will email you a return shipping label within 1-2 business days.

    How long does it take for a return or exchange to be processed?

    Our return center is located in Denmark and we process exchanges and returns on a daily basis. Depending on where you sent your return package from, it can take up to 14 days for it to reach us, and an additional couple of working days for your parcel to be processed. If you haven’t heard from us, then we either haven't received or processed your return yet. If in doubt, you can always send us an email to returns@organicbasics.com and we’ll have a look at what’s going on.

    When can I expect my refund?

    Please allow 2-3 working days after we have received your package for your return to be processed, and up to 30 days for your bank to transfer the refund to your account. We will send you an email as soon as your return has been processed and the refund is on its way.

    What do I do if my product is damaged?

    The durability of our products is something our customers love the most, but mistakes can happen during production. If your product is faulty, please contact hello@organicbasics.com and attach a picture of the faulty product.

    Can I exchange something for a different product?

    If you’ve changed your mind and want to exchange what you bought for a different product, ask for a store credit when registering your return and send your original purchase back to us. When we receive your order, we will issue you a store credit and send a free shipping code so you can place a new order for the product you would like to have instead.

    How do I exchange a gift?

    Just register your return through the original order number and email address, send back what you don’t want to keep and we will issue a new gift card, so you can pick out a different size or style. Please note that the return label and refund (if applicable) will be sent to the original email and payment method used for the purchase.

  • What payment methods do you accept?

    We accept debit and credit cards including VISA/Dankort, Visa, MasterCard, and for some countries Klarna and Paypal.

    I have a gift card and a discount code, how do I use them?

    You can use a giftcard and discount code in the same order. Just make sure to enter the giftcard first, and then the discount code after.

    Why was my payment declined?

    If one of the above payment methods was declined, email us at hello@organicbasics.com and we will help you figure out what went wrong.

    hello@organicbasics.com
    I bought a gift card but I never received it.

    Oh no! You can contact us at hello@organicbasics.com and we will find it for you.

    hello@organicbasics.com
    Can I use multiple discount codes on one order?

    No, unfortunately it is not possible to combine discount codes on one order.

    Do you accept bank transfers?

    No, unfortunately not.

  • Do you offset production emissions?

    We sure do! We’ve partnered up with CHOOOSE who helped us go carbon balanced on our entire production (and shipping) emissions.

    What’s the difference between organic cotton and TENCEL™?

    Organic cotton is a natural fiber that we source from Turkey. It’s grown without the use of harmful chemicals. TENCEL™ is an eco-friendly cellulose fibre made from responsibly sourced wood pulp. It is also produced without the use of toxic chemicals. TENCEL™ takes up to 90% less water to make when compared to cotton and it also feels softer on your skin.

    What’s SilverTech™?

    Two-thirds of the environmental effect of clothing is created by washing and drying. SilverTech™ is a permanent silver coated thread that keeps our basics fresher for longer by naturally prevented odor causing bacteria from growing on the fabric. SilverTech™ Active is a safe, permanent, bluesign® approved recycled silver salt called Polygiene® which prevents the growth of odor causing bacteria on the fabric. This helps you do more and wash less - which is better for you and the planet.

    Neither SilverTech™ or SilverTech™ Active use nano-silvers, and both only ever operate on the fabric.

    How should I wash my basics?

    We recommend washing all your basics on low temperature using a gentle detergent. It’s better for the environment and better for your basics. Also, our SilverTech™ collections allow you to do more and wash less - saving you time, energy and water.

    What’s the difference between SilverTech™ & SilverTech™ Active?

    SilverTech™ is made in organic cotton and a permanent silver coated polymer thread which means that they are great for everyday wear. Whereas SilverTech™ Active is made in recycled nylon and treated with a safe, permanent, bluesign® approved recycled silver salt called Polygiene®. SilverTech™ Active is best suited for active lifestyles and working out.

    Do you have a warranty cover?

    We sure do! If one of our products is faulty at the time you receive it or if it tears after use, please email us at hello@organicbasics.com and include a picture of the faulty product. We will be happy to repair or replace it.

  • What is the Impact Index?

    The Impact Index is a tool for measuring the environmental footprint of our products compared to traditional industry practices. Our measures include water, energy, waste, chemical usage and CO2 footprint. On our product pages, we report the environmental savings from choosing organic, low impact and recycled materials as well as responsible suppliers. We use this tool to measure our impact and improve our supply chain. You can find out more and download our report here.

    What materials do you use?

    We handpick every single fabric based on its environmental footprint and lifetime durability. We only ever use Class A and B fibers and as we go we’ll only ever look for the most responsible fabric material and technology available. That means natural, renewable, recycled, biodegradable and or low-impact textiles only.

    We use GOTS certified organic cotton, Italian GRS certified recycled nylon made from pre-consumer textile waste, TENCEL™ Lyocell sourced from central European forests that are turned to fabric in Austria, and Italian recycled wool.

    Are your products vegan-friendly?

    Yes, all our products are PETA Approved vegan friendly - except for the SilverTech™ Active socks and cashmere garment - which are made of recycled wool.

    What is CHOOOSE?

    We’ve partnered up with CHOOOSE, an organisation that makes businesses and individuals carbon balanced by investing in UN verified or Gold Standard CO2 reducing projects in developing countries - like solar power in India and wind power in Turkey. Together with CHOOOSE we offset our entire CO2 footprint of shipping and production through green energy projects. Goodbye carbon! Check out this, if you want to learn more.

    What certifications do you have?

    We only work with certified organic, recycled and low-impact materials.

    Our organic cotton collection is made in GOTS-certified organic cotton. This is an independent certificate for our entire supply chain that includes both ecological and social criteria.

    For our SilverTech™ Active and Invisible collection, we only use GRS-certified recycled Nylon. This is a third party certification that ensures the recycled content of our materials and ensures the process is free of harmful chemicals.

    The SilverTech™ Active collection is made with a bluesign® approved Polygiene® treatment. This is a third party certificate that makes sure that the treatment is responsibly manufactured and has the lowest possible effect on the environment and people.

    Our SilverTech™ Everyday and Soft Touch collections are certified STANDARD 100 by OEKO-TEX®. This ensures that every single component and ingredient of our products (e.g. sewing thread, textile, and prints) have been thoroughly tested and include no harmful substances.

    Isn’t silver dangerous?

    We use Polygiene® which is a safe, bluesign® approved permanent fabric treatment that is manufactured in the EU. This independent certification ensures that the fabric treatment is free from harmful substances for people and planet.

    The treatment is based on silver chloride made from 100% recycled silver sourced from electronic waste. Silver chloride is a salt that consists of silver and chloride. Silver chloride is found naturally in the soil and ocean. The big advantage is that silver chloride is not water-soluble, thus it can’t be easily washed out of clothing. If particles with silver salt are released during washing, they quickly combine with sulfides found in wastewater. This creates an insoluble silver sulfide that is essentially harmless to all organisms.

    From a product life cycle perspective, the Polygiene® treatment gives our products numerous environmental advantages. It keeps the fabric fresher for longer and inhibits the growth of odor causing bacteria — so you can do more and wash less. It has been estimated that 2/3 of the environmental impact comes from the use phase, including washing. By enabling you to wash less, you save time, energy and water. Also, the treatment lasts the lifetime of the products and thus prolongs their useful life.

    We do realize it is a chemical treatment and have started looking into natural alternatives.

    How are your products produced?

    We only work with trusted, certified European factory partners - these are the good guys. They have the same sustainable vision as us and follow it through by continuously reducing their environmental footprint. These factories also ensure that their workplace is free of child labor and forced labor, their workers are surrounded in a safe working space, paid a living wage, offered employee perks like free lunch and childcare and of course, they are treated with respect at all times. We currently produce in Turkey and Portugal.

    What does it mean to be a BCorp?

    This is a private certification for our entire company that is issued by B Lab, a global nonprofit organization, and it certifies that we are balancing profit and purpose i.e. we are meeting the highest standards of verified social and environmental performance, transparency, and accountability.

  • Customer Love

    Is there anything else on your mind that you can’t find the answer to? Send us a message on the live-chat, give us a call at +45 71 78 22 75 or send an email at hello@organicbasics.com. We’re happy to chat.

    Wholesale

    If you’d like to become a wholesale partner of Organic Basics, send an email to wholesale@organicbasics.com.

    Sizing

    Can’t quite decide which size would be best? Give us a shout at sizing@organicbasics.com and we’ll help you find the right size.

    Partnerships & Influencers

    Wanna use your Instagram or YouTube channel to share about our basics? Send us a message at influencers@organicbasics.com. And if you’re interested in earning a commission on sales you make for us then email us at affiliates@organicbasics.com.

    Returns

    Questions about returns or exchanges? Shoot us an email at returns@organicbasics.com and we’ll be happy to help.

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© Organic Basics 2020

We're here to help

Prags Boulevard 49, B7
2300 Copenhagen S
Denmark

Social

© Organic Basics 2020